SHIPPING

SHIPPING

*How much does delivery cost?

You can choose any of these shipping options:

UK Shipping Options:

      £8.50 FedEx 2 Day Tracked delivery

      £15.00 FedEx next day Tracked delivery

      £27.00 FedEx next day tracked delivery before 12.00AM

      £39.00 FedEx next day tracked delivery before 10.00AM

Standard UK delivery is free of charge on orders over £200 the delivery charge will be deducted automatically at checkout.

International Delivery:

      For charges on international delivery, please contact us and we will be happy to help you.

 

Do you deliver to all UK addresses?

Yes we do, however island and highlands are extra cost.

How long do standard deliveries take?

We aim to deliver within 2-5 working days.

Products can be delivered by our courier Monday to Friday from 9.00-18.00

 

If you chose do deliver with FedEx next day Tracked delivery and you have placed your order before 12.00PM your order will arrive the following day between 9.00-6.00PM if your order is in stock and on a weekday.

 

If you chose do deliver with FedEx next day tracked delivery before 12.00PM and you have placed your order before 12.00PM your order will arrive the following day before 12.00pm if your order is in stock and on a weekday.

 

If you chose do deliver with FedEx next day tracked delivery before 10.00AM and you have placed your order before 12.00PM your order will arrive the following day before 10.00pm if your order is in stock and on a weekday.

What happens if I am out when the courier comes?

No problem. Our couriers will take it away again for redelivery. They will place a card through your door to let you know that they have been, and what action they have taken.

Can I order a delivery to go to my place of work, or another address?

Yes, this is no problem. When ordering, please put in the delivery address, you will be required to give us your billing address as well.

What are the normal delivery times?

Products can be delivered by our courier at any time of day between 9am and 6pm.

Can I track my order?

Most orders despatched from our warehouse can be tracked you should receive an Email saying that your order has despatched from our warehouse containing your tracking number

Once you find your tracking number you will be able to track your order through our website or click here to be directed to FedEx  

Can I cancel, return or change my order?

We cannot currently cancel or change orders. Please contact us for returns information.

Note: we do not accept returns without confirmation from our office before a return.

All Returns are the customers responsibility and MUST be shipped to our warehouse address:

31 Forest Business Park,

Argall Avenue, Leyton

London E10 7FB

United Kingdom

We will NOT accept any deliveries to our offices.

I've ordered an item - what now?

You will receive shortly a confirmation email and it will contain your order no. Please quote the order number on any correspondence with us.

Do you deliver to my country?

We now deliver worldwide, shipping to worldwide MUST be confirmed by office for shipping Charges.